PRIVACY POLICY

Effective Date: June 15, 2024

At RUNNTEK, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to improve your experience and provide better service. The types of information we may collect include:

• Personal Information: This includes information you provide when creating an account, making a purchase, or contacting customer service. Examples of personal information include your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We may collect non-personal information about how you interact with our website, such as IP addresses, browser types, operating systems, referring URLs, and usage data. This helps us improve our website and services.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience. These technologies help us analyze trends, track your movements around the site, and remember your preferences. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: Your personal information is necessary for us to process your orders, provide customer service, and complete transactions.

• To Improve Our Services: We analyze non-personal information to understand how customers use our website, identify issues, and improve the user experience.

• To Communicate with You: We may use your contact information to send order confirmations, shipping updates, promotional offers, or important information regarding your account or our services.

• To Personalize Your Experience: Your information helps us provide a more personalized shopping experience, offering products and recommendations based on your preferences.

• To Provide Customer Support: Your contact information may be used to respond to inquiries, resolve issues, and offer support.

3. How We Protect Your Information

We are committed to keeping your personal information secure. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers. These service providers are required to keep your information confidential and use it only for the purposes for which we have hired them.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred to another entity.

5. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

• Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email or by contacting us at support@runntek.com.

• Cookies: You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@runntek.com

We are committed to addressing your privacy concerns and ensuring that you have a positive experience with RUNNTEK.